Gadgets Online NZ LTD does not offer refunds or Exchanges on any of its products or services. All sales are final and no exceptions will be made. We encourage our customers to read the product descriptions and contact us with any questions before making a purchase to ensure they are satisfied with their order. Any returns due to an issue with the product must be reported within 3 days of delivery in order to be considered for a replacement. However, we will meet the requirements under the Consumer Guarantees Act (NZ) to provide a remedy should a product be faulty upon purchase or does not meet its description.
Order Cancellation and Refund for Change of Mind Policy:
All orders are subject to a 5% admin fee for all cancellation and refund requests prior to shipment, which covers administrative and handling costs.